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Are you looking for a heartwarming virtual receptionist for your medical office? We understand how busy you may be with helping patients with their appointments, billing, and other important information. There is a lot at stake when trying to run a smooth operation and mistakes can often occur, causing your patients unneeded stress. Even with a qualified medical team, having a competent virtual receptionist can help you save a lot of time and money.
We always go the extra mile to provide top-notch service to patients needing urgent medical care. That means no sick days or vacations. We are serious about being there for you 24 hours a day, 7 days a week, so when your patients have a medical emergency, they can comfortably rely on us to help.
With our medical answering service, you also get detailed records of each call. Each message and voicemail is kept on file automatically so you can keep track of how much revenue these calls generate. accurate billing will only help to prevent your firm from hemorrhaging money.
Since our representatives can perform under pressure, they can step in and handle afternoon calls for you. Often, the afternoon is where you'll encounter the highest call volume, and this can be a significant strain on your on-site medical staff.
We have a special team of multilingual receptionists who can speak to patients in Spanish if they need help. You don't want your patients waiting a long time because there's no one available who can speak their native language.
Your patients don't have time to deal with pre-recorded answering machines and the frustration involved. They want to talk to a real person who can give them the attention they need the most, and we make sure every phone call is answered live.
We make sure our virtual receptionists answer calls in a prompt manner and ask patients for their date of birth, contacts, current doctor, and a synopsis of their medical issue. It's important to get all this information down the first time for more efficient recordkeeping.
Our virtual receptionists will carefully listen to each caller's questions and answer them while listening to your instructions and following privacy laws.
We believe it's important for a caller to always have access to a live person who can help them out. Bilingual virtual receptionists are also available for clients who may not readily understand English.
You never have to worry about your callers connecting with the wrong people at your financial firm. By relying on OmniCall for phone screening, clients will have the pleasure of speaking to kind, patient people who stay calm in any situation imaginable.
You will able to see every detail of the phone conversations and what was discussed. Keeping track of these calls has never been easier!
If you want the most affordable, high-quality live call answering plans, then we’re the right virtual receptionist for you.
295 Thomas Newell Way
Carrollton, Georgia 30117
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