While you take care of improving the UI of client websites, we’ll be here building excellent relationships with each of your callers. We won’t have any trouble providing a glowing image of your company and helping you build your reputation as an IT pro who knows how to get things done. If you need more compelling reasons to give us a try, just look at everything we can do for you.
When your clients need to schedule an appointment at your IT company, they will speak to virtual receptionists who understand how to use various scheduling tools and programs. With their knowledge of how these tools work, they can score more confirmed appointments for your company. Depending on your hours of operation, we will work within your allotted time to schedule your clients for the days and hours you are available. Once we work out an appropriate time, we will notify you and keep you updated on changes and cancellations from the client.
IT professionals must talk with customers in a way relevant to the industry. There are many subsets of the IT industry and a lot of variety in what professionals do. Much of the challenge with acquiring new clients comes from the ability of the customer service representative to sell a product or service you offer. To the average person, DNS inspection and IP addresses may sound like unfamiliar, foreign concepts. Our telephone receptionists can have amazing conversations about these topics and prevent customers from getting lost or intimidated by the language.
Sometimes it's hard for human beings to stay put and pay attention to the other person. That's not a problem with any of our virtual receptionists. All our virtual receptionists have a way of communicating verbally and using strong vocabulary and grammar to give calls the impression of expertise and class. When we speak to your customers, we provide them with respect they deserve and we also never talk down to them.
Our virtual receptionists will carefully listen to each caller's questions and answer them while listening to your instructions and following privacy laws.
We believe it's important for a caller to always have access to a live person who can help them out. Bilingual virtual receptionists are also available for clients who may not readily understand English.
You never have to worry about your callers connecting with the wrong people at your financial firm. By relying on OmniCall for phone screening, clients will have the pleasure of speaking to kind, patient people who stay calm in any situation imaginable.
You will able to see every detail of the phone conversations and what was discussed. Keeping track of these calls has never been easier!
If you want the most affordable, high-quality live call answering plans, then we’re the right virtual receptionist for you.